Shipping & Delivery
These are the order cut-off dates that we are currently recommending for delivery by Christmas. Please note that we cannot guarantee delivery dates.

Local delivery (South of the Malahat, Vancouver Island) - place your order by December 19th.
Regional delivery (BC) - place your order by December 18th
National delivery (within Canada) - place your order by December 11th
USA delivery - place your order by December 11th
Europe delivery - place your order by December 4th

As we get closer to the holidays we may add express shipping options.
Orders over $100 CAD (pre-tax) are eligible for free shipping within Canada and the continental USA. Orders under $100 CAD (pre-tax) ship within Canada and the continental USA for a flat rate of $15 CAD.
International shipping beyond the USA and Canada is $45 CAD, though in certain cases a large international order may cost more to ship - we will be in touch with you if this is the case and will invoice you for the extra shipping costs.
All Canadian orders are shipped expedited, with delivery confirmation and insurance, via Canada Post. Items are insured for the total purchase price.
Customs charges and taxes on international shipments are payable by customer.
Other shipping methods are occasionally available upon request.
All orders shipped to addresses outside of Canada are a Final Sale.
Have questions about when your package will arrive? Check our FAQ's
In-Store Pickup
We offer free local pickup at our Victoria store (1713 Government Street).
Please note that online purchases draw from our Studio inventory, not from the store's inventory. Once your order has been placed and fulfilled, we send it over from the Studio to the Government Street store. Depending on when your order is placed and how long it takes us to fulfill your order, it may take 1-7+ days for your order to arrive at the store. When your order is ready for pickup we will contact you via email.