Shipping & Delivery
Holiday Shipping Deadlines
Please note these are estimates based on the information we receive from Canada Post and are not a guarantee that your package will arrive by December 24th
Local (packages shipping to addresses South of the Malahat): order by December 19th
Regional (packages shipping to addresses within BC): order by December 17th
National (packages shipping to addresses East of BC): order by December 11th
To the USA: order by December 11th
To Europe: order by December 10th
To Australia and New Zealand: order by December 6th
Orders over $100 CAD (pre-tax) are eligible for free shipping within Canada and the continental USA. Orders under $100 CAD (pre-tax) ship within Canada and the continental USA for a flat rate of $15 CAD.
International shipping beyond the USA and Canada is $45 CAD, though in certain cases a large international order may cost more to ship - we will be in touch with you if this is the case and will invoice you for the extra shipping costs.
All Canadian orders are shipped expedited, with delivery confirmation and insurance, via Canada Post. Items are insured for the total purchase price.
Customs charges and taxes on international shipments are payable by customer.
Other shipping methods are occasionally available upon request.
All orders shipped to addresses outside of Canada are a Final Sale.
Have questions about when your package will arrive? Check our FAQ's
In-Store Pickup
We offer free local pickup at our Victoria store (1713 Government Street).
Please note that online purchases draw from our Studio inventory, not from the store's inventory. Once your order has been placed and fulfilled, we send it over from the Studio to the Government Street store. Depending on when your order is placed and how long it takes us to fulfill your order, it may take 1-7+ days for your order to arrive at the store. When your order is ready for pickup we will contact you via email.